Frontier Communications Affordable Connectivity Program (ACP)

Frontier Communications Parent, Inc. company provides high-speed internet service at a very affordable price or free through the affordable Connectivity Program (ACP).

yes, Frontier Communications participates in the Affordable Connectivity Program (ACP) which is a federal government program that assists all low-income households or families to afford internet service.

Most importantly, each eligible household can receive up to a $30 monthly rebate on their internet, or up to $75 per month if they live on eligible tribal lands.

Frontier Communications ACP program

ACP is a government assistance program that helps low-income households get the internet they need for work, health care, school, and more. all eligible households are qualified for free or affordable Internet service via a credit of up to $30 per month.

If you are a low-income individual and qualified for the ACP Lifeline Program, you will able to apply for the ACP program application and if you are approved then you can get free or cheap rated high-speed internet from Frontier Communications ACP.

Your first work to start the ACP application process is to check whether you are eligible for the program or not. If you are eligible, you will have to submit documents proving your eligibility. After that, you can apply for the Frontier Communications ACP program and submit it. If everything goes well and you get approved, your approval is the key to getting free high-speed internet. so, the entire process is discussed in the upcoming paragraphs.

Eligible Requirements for Frontier Communications ACP Program

To get the benefits of free high-speed internet through the ACP program, you have to be eligible for this. there are two eligible for the Frontier Communications Affordable Connectivity Program – Income Based and Participation based Eligibility.

1. Income Based Eligibility:

Your household income must be at or below 200% of the Federal Poverty level, then you will be eligible for the program.

Household Size48 Contiguous States, D.C., and TerritoriesAlaskaHawaii
1$29,160$36,420$33,540
2$39,440$49,280$45,360
3$49,720$62,140$57,180
4$60,000$75,000$69,000
5$70,280$87,860$80,820
6$80,560$100,720$92,640
7$90,840$113,580$104,460
8$101,120$126,440$116,280
For each additional person, add:$10,280$12,860$11,820

2. Participation Based Eligibility

If you or your family member participates in or receives benefits from any of the following government assistance programs, you are already qualified for this program. check out the government assistance programs are as follows:

  • Lifeline.
  • Supplemental Nutrition Assistance Program (SNAP).
  • Medicaid.
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
  • Supplemental Security Income
  • Federal Public Housing Assistance
  • Veterans Pension and Survivors Benefit.
  • Free and Reduced-Price School Lunch Program or School Breakfast Program
  • Receiving a Federal Pell Grant Award in the current award year.

Households located on eligible Tribal lands may also qualify for one of the following Tribal Assistance programs:

  • Bureau of Indian Affairs General Assistance
  • Head Start (only households meeting the income qualifying standard)
  • Tribal Temporary Assistance for Needy Families (Tribal TANF)
  • Food Distribution Program on Indian Reservations (FDPIR).

So, If a US resident has fulfilled the eligibility criteria of one of the above-mentioned eligibility, they will be eligible for the Frontier Communications ACP program and can avail the benefits of low-cost internet.

Documents Requirements for Frontier Communications ACP Program

Check out the documents you need to attach to prove your eligibility for the Frontier Communications ACP Program.

  • Documents to verify identity (A driver’s license, Passport, Birth certificate, green card)
  • Documents to verify Age/Emancipation Status: your age must be 18 years old or over, if your age is below 18 years old, you need to give an Emancipation Status document.
  • Documents to verify the Address (A valid ID, Driver’s license, Utility bill, or a Recent mortgage or lease statement, W-2, or Tax return)
  • Documents to prove your Income (A prior year’s state, federal, or tribal tax return, a paycheck stub, a current income statement from your employer, a Social Security statement of benefits, or an unemployment or worker’s compensation statement of benefits)
  • Documents to prove your participation in the government programs (Approval letters, benefit award letters, benefit verification letters, or benefit statements)

Apply for Frontier Communications ACP Program

Individuals can apply for the application form of Frontier Communications ACP Program to get free internet for students or individuals through online, via mail, and providers, like Frontier Communications.

Apply through Online

Here you need to submit a frontier low-income internet application online to get low cost internet.

  • Visit the official ACP website at getinternet.gov.
  • Tap on the “Apply” button.
  • You can sign in to your account. If you don’t have an account, please create one.
  • Now follow the on-screen instructions and fill out the application form.
  • You need to upload eligibility documents and submit your application.
  • After that, your application will be reviewed by the FCC, and they will send a confirmation email whether you are approved for the program or not.
  • Once you are approved for the ACP program, you will get a monthly discount of $30 (for non-tribal residents) and $75 (for tribal residents) on your internet service.

Apply through mail

  • You need to download the Affordable Connectivity Program Application Form and the household worksheet from the given link.
  • Fill and complete the required information in the application form.
  • Send the application form along with all other documents to the following address: ACP Support Center, PO Box 9100, Wilkes-Barre, PA 18773.

Apply through Provider Frontier Communications

Follow the simple steps to apply for the Frontier Communications Affordable Connectivity program.

  1. Visit the Frontier Communications acp page through the given link.
  2. Click on the “See If You Qualify” option.
  3. Click on a government program (MEDICAID, SNAP, SSI, INCOME, or VPSBP) to enroll in the application.
  4. Follow the on-screen prompt and fill out the required informaion in the application form.
  5. Accept the Terms and Conditions and Submit the form.

So, If you have completed the application form following one of the above steps, the FCC will then review your application and send a notification email whether you are approved or denied for the program.

How long does it take to get approved for the Frontier Communications ACP Program?

To get approval for Frontier Communications ACP Program, it may take up to a minimum of 3 to 5 business days. when you are approved for the ACP Lifeline program, the Frontier Communications Assistant will contact you to let you know.

Generally, you can check the Frontier ACP program application status whether it is approved or not.

Frontier Communications ACP Program Application Status

You can check the Frontier Communications ACP application status through the ACP Account, ACP Support Centre, and Frontiers Customer support.

  • Through Online website:
    • Visit the official website of ACP at acpbenefit.org, and log in to your account.
    • Select “Check My Application Status”.
    • Now you can track the status of your application on your dashboard.
  • ACP Support Centre:
    • Contact the ACP Support Centre and know your application status.
    • Email: [email protected]
    • Call: (877) 384-2575.
  • Frontier’s Customer support:
    • You can call customer care at 1-800-921-8106 to know the application status.
  • Check your Order Status:
    • Go to the frontier status link at – https://frontier.com/contact-us.
    • Click on “Check order status”.
    • Login to your account using your email address and password.
    • Check your order status and Ticket status.

Frontier Communications ACP Internet Plans

Internet PlansMonthly Current PriceMonthly ACP CreditMonthly Payment
Frontier Essentials Internet$29.99-$29.99$0
Fiber100$29.99-$29.99$0
Fiber500$39.99-$30.00$9.99
Fiber 1 Gig$59.99-$30.00$29.99
Fiber 2 Gig$99.99-$30.00$69.99
Fiber 5 Gig$154.99-$30.00$124.99

Frontier ACP program phone number

To know more about the frontier acp or Lifeline program, you can dial toll-free at 1-800-921-8106 available 24×7.

Technical support1-800-921-8106
Pay by phone1-800-801-6652
Product sales1-855-262-6485
Collections1-800-921-8105
Business customers:1-800-921-8102
TimingMon – Fri: 8:00 a.m. – 5:00 p.m. ETSat: 8:00 a.m. – 6:00 p.m. ET

Online Chat – You can chat with the customer service care of the Frontier ACP at https://frontier.com/contact-us.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.