How to Unlock a TruConnect Sim Card: Step-by-Step Guide

I you are looking to know how to unlock a TruConnect SIM card. it may be more helpful when you want to change or remove the phone for sale. also, you will know the activation process of a TruConnect SIM card for free. 

TruConnect is a renowned telecom company that provides e-SIM services at superior prices.

However, some people’s SIMs get locked due to some reason. To unlock Truconnect sim cards, you must take care of some things. which is mentioned below:

To unlock your TruConnect SIM, you need a sim network to Unlock your PIN and Enter the unlock code and the default PIN. If it is not working, you need to get the PUK Code for your SIM and enter it when prompted. If you want to avoid the truconnect sim card unlock process in the future, Please disable sim locking.

Truconnect SIM Card Unlock

A SIM card is similar to a smart card but smaller in size, which users insert into their mobile devices and tablets. A SIM card contains an identification number, personal data, account data, the service and plan of the carrier that issued it, etc.

A Truconnect SIM card is the holder of TruConnect services, which can be used only on Truconnect. A SIM card cannot be carrier-unlocked. rather, if you want to use a TruConnect SIM card with a phone from another carrier, This is the phone that needs to be carrier-unlocked. you can read the considerations for unlocking sim care truconnect.

However, you can unlock TruConnect SIM in other ways as well. If you have a PIN security code and using it, which is designed to protect your SIM card and your phone from being used by someone else, you will need to unlock it every time you turn on your phone.

So, you just need to switch on the device and enter the PIN code of your SIM. If you have forgotten this code, do not enter any code by guessing, as more than one wrong attempt will permanently block your SIM card and device.

You should enter your PUK code or call their customer support service and ask them to help you unlock your phone.

This form of unlocking is called security unlocking. however, it has nothing to do with carrier unlocking.

Considerations for TruConnect SIM Card Unlock

Now, before explaining the steps to unlock TruConnect SIM cards, you must check out the considerations of unlocking a TruConnect SIM.

Phone must be carrier unlocked:

If your phone is carrier-locked, you will need to unlock it first. To carrier-unlock your phone devices, please contact the carrier that sold you the device and ask them to unlock it. 

However, your phone must be eligible to be unlocked, as your phone must be paid for or not associated with fraudulent activity in order to do this.

Use your phone with other carriers:

To unlock the truConnect SIM card, you can use your phone with other carriers, such as T-Mobile and Sprint. Also, they can use their phone with all their MVNOs. Therefore, phones purchased from these carriers are compatible with your TruConnect SIM.

Network unlock:

If you accidentally bought a locked model and it’s not an unlocked model, it’s probably tied to your current network. In this case, you should go to the store and ask them to unlock the network.

SIM unlock code:

To unlock your TruConnect SIM card, you need a separate code. You need to get the “SIM unlock code” for TruConnect and the “PUK code” for your SIM from the customer.

How to Unlock a TruConnect SIM Card

Unlocking a TruConnect SIM is not a big burden. You must have only a truConnect SIM unlock code to unlock it. You can get a SIM network unlock pin via SMS or online.

Below are the steps you need to follow on how to unlock your TruConnect SIM card. But you need to make sure your phone is carrier-unlocked, compatible with TruConnect’s services and network, and GSM-compatible.

You can also check out what phones are compatible with TruConnect Mobile.

Step 1: Unlock Your TruConnect Network Unlock Code

To unlock your Network Unlock Code, you need to get your TruConnect Network Unlock Code first then follow the steps below.

  1. Call the TruConnect service provider if your phone and SIM are eligible for unlocking.
    If they ask to verify you, please provide your details to verify your account and identity.
  2. Inquire with the customer whether your phone and SIM are currently locked and whether they can be unlocked.
  3. If they are eligible to be unlocked, they will give you a network unlock code that you can use.

Once you get the network to unlock code, you can use the network unlock code on your phone and SIM.

You can follow the step-by-step process on how to use the network unlock code on your phone:

  1. Switch off your phone.
  2. Now open the SIM Slot and take out your current SIM card.
  3. Insert a SIM card from a different network.
  4. After that, turn on your phone.
  5. Finally, it will ask you to enter the unlock code.

After entering the unlock code, your phone will start receiving signals from other networks, and this truConnect SIM card will be unlocked.

Step 2: Unlock TruConnect SIM card Using SIM PIN

You can unlock your TruConnect SIM card using a SIM PIN, I hope so it will work. So definitely try this process once.

  1. Find the SIM PIN on your TruConnect SIM kit, it is a 4-digit number.
  2. After that, turn on your phone.
  3. When it asks for your SIM PIN on the screen, enter the number that you have received on the SIM kit (4 digits).
  4. Wait to verify if it is the correct PIN.

You will only have a maximum of three failed attempts, so enter the correct SIM PIN.

Step 3: Unlock TruConnect SIM Card using SIM PUK Code

If you are unsuccessful in unlocking your TruConnect SIM, you can try using the SIM PUK code to unlock your SIM card, and SIM PUK code is longer than a 4-digit SIM PIN.

  1. Find the PUK code on your TruConnect SIM kit, it will be the 8-digit number below the SIM PIN.
  2. If you have lost your SIM kit, you can call TruConnect’s customer service and ask for the PUK code.

Once you obtain your SIM PUK code, you can use the PUK code on your phone and SIM to unlock your TruConnect simcard.

You can follow the easy steps on how to Unlock Your SIM Using the PUK Code:

It is a simple and easy process to use this Puck code because if your SIM is locked, your phone will go directly to the unlock screen.

Unlocking your SIM with the PUK code will also help you reset your new SIM PIN. This process will be important in cases when you have forgotten your PIN and cannot find it.

  1. If your phone is locked after typing the wrong PIN thrice.
  2. Enter the PUK code (8-digit)
  3. If the puck number is working, you need to type your new SIM PIN.
  4. Retype your PIN to confirm.

Step 4: Call the TruConnect Customer care

You should call the TruConnect Customer Care Agents or Support Team at (800) 430-0443, Monday–Saturday, 5:00 AM–9:00 PM PST, to activate your new SIM card. ​

How To Activate TruConnect SIM Card

TruConnect SIM Card Activation is an additional method for unlocking your SIM card. Follow the step-by-step guide on activating my TruConnect sim card.

  1. Turn off your devices, such as a phone or tablet, and insert your TruConnect SIM card into the device’s SIM slot.
  2. Press the power button to restart the device.
  3. Open the phone app and dial 611.
  4. If it is working smoothly, you will get a message on your screen like “Welcome to TruConnect.” Follow the required prompt for TruConnect SIM activation.

If you haven’t obtained the message on your phone, you must contact TruConnect’s support team. For assistance with TruConnect sim activation, please contact our Customer Care Agents. 


Can I unlock my TruConnect SIM Card?

Currently, you can unlock your TruConnect sim card using unlock codes, network codes, puk codes, and by contacting customer services. However, TruConnect does not offer an online SIM card activation process.

What Network Does TruConnect Run On?

TruConnect is a Mobile Virtual Network Operator, MVAVNO for short. Which has an agreement with T-Mobile and Sprint. TruConnect uses T-Mobile and Sprint’s network towers and connections to provide its customers with nationwide coverage. It depends on the location.

Conclusion: we hope that now that you know the steps to unlock your TruConnect SIM card, you can follow the above steps whenever you are asked to do so.

1 thought on “How to Unlock a TruConnect Sim Card: Step-by-Step Guide”

  1. My Samsung Note 8 has the network lock … I do have my sim card packet .. after not seeing a pin number I did the network lock too many times, however my PUK1 number is not working to unlock it .. can you please assist in these matters. Thank you


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